Create Desire At Your Show

Written by Deb Bixler

Sell The Benefit Not The Feature

Benefits sell products, features do not. When you are talking about your products at a show, be sure that you are creating pictures for your guests using the benefits of a product.

What is the difference between a feature and a benefit?

A Feature Is About The Product

  • The ball is orange.
  • The whisk is stainless steel.
  • The lip balm is petroleum free.
  • The vest is a polyester/cotton blend.

A Benefit Is About The Person

  • Lots of kids came up to Johnny to play because of his bright orange ball.
  • The ball was easy to find when Johnny kicked it into the woods.
  • You can put this stainless steel whisk in the dishwasher.
  • This whisk will last a lifetime because it will never rust.
  • The lip balm does not dry out your lips even more.
  • This lip balm will stop the lip balm addiction, as it actually soothes your skin instead of drying it out more.
  • You can put this vest in the dryer because it is a poly blend.
  • You will never worry about this vest shrinking.

Relates to all products

This feature and benefit comparison will work with any product or service. Just sit down and list the features of all of your products, offers or services, and then write a list of benefits to the person next to the feature.

People Buy Emotionally

The next step is to create an emotionally charged statement with each feature and benefit on your list. People shop and purchase emotionally, so create and memorize statements that draw out the emotional benefits of a product.

  • Johnny is so excited with all the new friends he made at the park today while playing with his orange ball.
  • I can’t believe I will never have to buy another wire whisk in my whole entire life! And it goes in the dishwasher too!
  • Ever since I started using this lip balm, my husband has commented on how soft my lips are.
  • Today I was rushing around and just pulled this vest straight out of the dryer and threw it on. Wash, dry and wear. It is so simple!

About Our Writer

 Deb Bixler retired from the corporate world in 2000 to enjoy life as an entrepreneur. In the first 9 months as a direct seller she built a sales team and show schedule which provided her with an income capable of replacing her corporate business salary of $80,000 per year. After 7 years using direct sales as her total household income, Deb now provides As a motivational speaker, Deb presents home party plan seminars and training as well as corporate health and wellness programs.


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