Customer Satisfaction is Worthless
How Much is One Customer Worth?
The Little Things
Marie Magdala Roker-Academic and Personal Development Coach
Successful People who Have Failed
Setting Big Goals
Reach for those Big Goals
Goal Setting and Affirmations
Additional Articles on Personal Growth
10 Best How-To Books
Fears in Business and Marketing
Top 7 Traits of Extremely Wealthy People
Setting Tip: How to Set Goals Like Bill Gates
Frodo's Journey: What It Can
Teach You About Marketing Your Small Business
Business Tips from The Incredibles
Book Review: The Success Principle by
Try This Weekly Menu
Planner for Moms
Free Bonus CDs
21 Success Secrets of Self-Made Millionaires
Stop Holding Your Greatness Hostage
The wagon train circled in the open meadow beside the Pecos
River in a canyon twenty miles east of Santa Fe. One more day of travel and the
merchants would be able to sell their wares and the families would start their
new lives in the west But, for today, they would enjoy the canyon and the river.
Children would play, adults would speculate about their new homes and
businessmen would toast their successful journey.
That was how I envisioned the setting as I looked at the vacant meadow. Sheri
and I listened as our host explained the history of the 160 acres owned by him
and his siblings. They had recently extended an open invitation for us to visit
and enjoy the beauty of the area and this was our first opportunity to accept
I felt a powerful pull of history and drama as I experienced the weekend.
Besides travelers on the Santa Fe trail, recent Presidents and well-known
celebrities had been guests on this property. My peaceful weekend with my family
led to my personal discovery of this hidden meadow and thrust me into a new
The Build-Up of Little Things
I found myself asking “How did I get to this new world occupied
by world leaders, celebrities and heroes?” The series of events that brought us
to our weekend retreat was seemingly random and insignificant. A chance meeting
of a customer followed by an invitation to a business meeting resulted in the
sharing of stories over dinner that led to a friendship where we discovered that
we had many things in common. Each event was unremarkable on its own but the
series of events, taken as a whole, brought new opportunities for me, my family
and the business we represent.
A chapter in the book I brought along with me for the weekend
provided some insight. It discussed “quantum leaps.” A quantum leap is what
happens when an orbiting electron jumps from one orbit to another. One instant,
it is at one point and the next instant, it is somewhere else. It doesn’t move
through the space in between. Scientists say it is difficult to predict when a
quantum leap will take place but it always requires a series of events to make
it happen. The difficulty is that it is almost impossible to identify which
series of events will produce the leap.
I realized that we had just made a quantum leap in our social circles and I was
struck by how unpredictable it had been. I didn’t see it coming. I didn’t have
any idea it was close to me. It just happened without any rhyme or reason.
However, if we hadn’t been actively working our business, it would not have
happened. One instant, we were in one social circle and the next instant, we
were in another social circle. We didn’t move through the circles in between.
If you could cause your business to take a quantum leap forward,
would you? For example, if you could go from Consultant to Team Supervisor or
higher, would you? Remember, business growth is not logical. You may not see any
growth in your business today but that doesn’t mean what you did today was not
important. If you are active in your business every day, you will build up
towards a quantum leap in your business. My weekend experience confirmed to me
that although I may not control the exact moment when the quantum leap takes
place but I can control IF it takes place.
A seemingly insignificant event like talking to a customer produces a lead for a
$10,000 fundraiser. A random occurrence like attending a networking meeting
introduces you to someone who joins your team and becomes the company’s top
Consultant. You may have talked to hundreds of customers and attended dozens of
networking meetings but the one that produces the quantum leap takes you further
in a day that you went in the previous three years.
Matthew Cox lives with his wife and eight children in New Mexico where they
home school their children while teaching them about business and investments.
He is the majority owner of Megan's Pantry. For more information about this
unique home based business, go to
www.meganspantry.com . To contact Matt directly, you may email him at